# Terms and Conditions **Last Updated: [01-03-2025]** Welcome to Ludo Turkey. These Terms and Conditions ("Terms") govern your use of our gaming platform and services. By accessing or using Ludo Turkey, you agree to be bound by these Terms. ## 1. Acceptance of Terms By creating an account, downloading our app, or using our services, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy. ## 2. Eligibility and Account Registration ### Age Requirements - Users must be at least 13 years old to create an account - Users between 13-17 must have parental consent - Users must be at least 18 years old to participate in any monetary transactions ### Account Responsibilities - You are responsible for maintaining the confidentiality of your account credentials - You must provide accurate and complete information during registration - You are responsible for all activities that occur under your account - One person may maintain only one account ## 3. Acceptable Use ### Permitted Uses - Playing Ludo games according to established rules - Interacting respectfully with other players - Using platform features as intended ### Prohibited Activities - Cheating, hacking, or exploiting game mechanics - Using bots, scripts, or automated programs - Harassment, bullying, or inappropriate communication - Sharing account credentials with others - Creating multiple accounts - Attempting to manipulate game outcomes - Using offensive usernames or profile content - Engaging in any illegal activities ## 4. Game Rules and Fair Play ### Fair Play Policy - All games must be played fairly and according to established rules - Use of third-party software or assistance is strictly prohibited - Suspicious activity will be investigated and may result in account suspension ### Game Integrity - We reserve the right to review games and investigate reported violations - Decisions regarding rule violations are final - We may implement anti-cheat measures and monitoring systems ## 5. Virtual Items and Currency ### In-Game Purchases - All purchases are final and non-refundable except as required by law - Virtual items have no real-world value - We reserve the right to modify or discontinue virtual items ### Payment Terms - All payments must be made through approved payment methods - You are responsible for any taxes associated with purchases - Unauthorized transactions should be reported immediately ## 6. User Content and Communications ### Content Guidelines - Users may not upload, share, or transmit inappropriate content - We reserve the right to monitor and remove content at our discretion - Users retain ownership of their original content but grant us license to use it ### Communication Standards - Respectful communication is required at all times - Hate speech, threats, or harassment will result in immediate action - We may monitor communications for safety and compliance purposes ## 7. Privacy and Data Protection ### Data Collection - We collect and process data as outlined in our Privacy Policy - Personal information is protected according to applicable privacy laws - Users have rights regarding their personal data as specified by law ### Data Security - We implement reasonable security measures to protect user data - Users should report any security concerns immediately - We are not liable for breaches caused by user negligence ## 8. Platform Availability and Modifications ### Service Availability - We strive to maintain platform availability but cannot guarantee 100% uptime - Scheduled maintenance will be announced when possible - We are not liable for losses due to service interruptions ### Platform Changes - We reserve the right to modify, update, or discontinue features - Terms may be updated periodically with appropriate notice - Continued use constitutes acceptance of updated Terms ## 9. Intellectual Property ### Our Rights - Ludo Turkey platform, games, and content are protected by intellectual property laws - Users may not copy, modify, or distribute our proprietary content - All trademarks and logos are owned by their respective owners ### User Rights - Users retain rights to their original content - We receive license to use user content for platform operation and improvement ## 10. Suspension and Termination ### Account Suspension - Accounts may be suspended for Terms violations - Suspension duration depends on violation severity - Appeals may be submitted through official channels ### Account Termination - We may terminate accounts for serious or repeated violations - Users may delete their accounts at any time - Termination does not entitle users to refunds ## 11. Disclaimers and Limitations ### Service Disclaimers - Platform is provided "as is" without warranties - We do not guarantee uninterrupted or error-free service - Game outcomes are based on chance and skill ### Limitation of Liability - Our liability is limited to the maximum extent permitted by law - We are not liable for indirect, incidental, or consequential damages - Total liability shall not exceed amounts paid by user in past 12 months ## 12. Dispute Resolution ### Complaint Process - Users should first contact customer support for issue resolution - Formal complaints may be escalated through proper channels - We will make reasonable efforts to resolve disputes fairly ## 13. Contact Information For questions about these Terms, please contact us: - Email: support@ludoturkey.com - Website: ludoturkey.com - Address: İstanbul ## 14. Severability and Entire Agreement If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. These Terms constitute the entire agreement between users and Ludo Turkey regarding platform use. **By using Ludo Turkey, you acknowledge that you have read, understood, and agree to these Terms and Conditions.**